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Help Scout's free plan has no chat. Ours starts with it.

Add a support chat to your app today, with one inbox for every reply, on a free plan.

Prices checked September 29, 2026 · sources at bottom

Quick answer

Daykeeper is a Help Scout alternative for solopreneurs who want support live chat. Help Scout's free plan is email only, with no live chat or API. Chat starts on Standard at $25 per user a month, billed yearly. Daykeeper includes a support chat widget, inbox and API on its Free plan, and Pro is $19.99 per workspace.

What a solopreneur pays

Help Scout

100 conversations/mo
$0 email-only · $25–30 with chat
1,000 conversations/mo
$25–30 (+$0.75 per AI answer)

Daykeeper

100 conversations/mo
$0
1,000 conversations/mo
$19.99 (Pro)

Feature by feature

Help Scout

Free plan
YesEmail only, 100 contacts/mo, no chat, no API
Priced per seat?
Yes$25/user annual, $30 monthly (Standard)
Support chat widget
On paid plansPaid plans
Email inbox
Yes
API
On paid plansPaid plans
SDK
YesBeacon JS
MCP server
On paid plansRead-only, Standard and up
One-prompt setup with your AI agent
No

Daykeeper

Free plan
Yes100 conversations/mo
Priced per seat?
NoPer workspace
Support chat widget
YesOn Free
Email inbox
On paid plansPro and up (verified support email)
API
YesFree
SDK
YesFree (Node, web, React Native)
MCP server
YesFree (local)
One-prompt setup with your AI agent
YesFree, no human signup

Pick Help Scout if…

  • Most of your support is email and you want a polished shared email inbox.
  • You want AI answers with a spend cap: $0.75 per resolution, free for your first 3 months.
  • You want a help-center site included.

Pick Daykeeper if…

  • You're a small team and don't want per-seat pricing. At $25 per user, 3 teammates on Help Scout cost $75 a month.
  • You want chat on your app without leaving the free plan.
  • You want API access from day one. Help Scout's API starts on Standard.

Switch in 3 steps

  1. Start free Create your workspace. No card needed.

  2. Add the Daykeeper widget Paste one prompt into your AI builder, or let your coding agent run one command.

  3. Remove Help Scout's Beacon Delete the Beacon script and keep Help Scout open until old conversations are answered.

Other alternatives

See all 11 tools, ranked →

FAQ

Does Help Scout have a free plan?

Yes. It covers up to 5 users and 100 contacts a month, with email and a contact form only.

Does Help Scout's free plan include live chat?

No. Live chat starts on Standard at $25 per user a month, billed yearly, or $30 monthly.

How much do Help Scout AI Answers cost?

$0.75 per resolution on Standard and up, with an optional monthly cap. New accounts get the first 3 months free.

Can Help Scout work with my AI agent?

Partly. Help Scout's connector lets AI tools read your conversations but not reply, and it starts on Standard at $25 per user a month. Daykeeper works with your AI agent on the Free plan, and your agent can set up the whole inbox for you with one command.

See the 1-command setup

Support live chat on your app, on a free plan.

Start free

Sources

Prices and features checked September 29, 2026.